By purchasing any product in this web store you are implicity and obligatorily accepting the following terms and conditions:
Please, read this section carefully. Later I don't want you crying or sc*mb*gs complaining directly to their credit card company because they know full well that if they complain to PayPal, they'll lose the case. Read the following carefully and be very aware that you are accepting the terms and conditions when purchasing something here.
All the items are shipped in heavy duty postal tubes and carefully wrapped in protective double paper.
Shipping can take 2-5 days for Spain orders and 3-4 weeks for international orders from the shipping day. I always try to ship orders as soon as possible, but sometimes shipping can be delayed up to 4 weeks from the time you place your order. In no case I am responsible for customs detentions and possible extra charges such as import VAT or similar.
Please, notice that final printed product colors could be slightly different than product image / description ones.
I am not responsible for the malpractice of third parties (ex: bad handgling by shipment companies, airlines or transportation companies, natural circumstances like storms, heartquakes, etc or exceptional circumstances like plane crashes, vehicle accidents, outbreak of wars or revolutions / riots, coups d'état and various unusual circumstances) so no refund arises from any damage suffered by the product as a result of these kind of circumstances.
Please note that if the product description says a poster is "signed," this does not mean it is hand-signed; it simply means my name appears printed somewhere on the artwork, usually in the bottom right corner. If the product description doesn't specifically say the poster is hand-signed and just says "signed," do not, under any circumstances, expect the poster to be hand-signed.
To obtain a refund is mandatory to previosly return the products. I do not provide return shipping labels, buyer is responsible of the return shipping cost in every case.
For damages of less than 30% of the surface of the poster attributable to me as sender, such as bent or torn corners or edges, scratches, creases, tears, wetting or similar, a refund of 30% (excluding shipping) will be considered if the client wants to keep the poster and 100% if you decide to return it. Please refrain from causing this damage by yourself to request a refund, I take photos of the packaging and the interior of all shipments and I will be able to prove to Paypal that you are responsible. For damages attributable to me as sender of more than 30% of the surface of the poster, the refund will be 50% (excluding shipping) if you decide to keep the poster and 100% if you decide to return it. In any case, let me remind you that the cost of return shipping will ALWAYS be on your part. I will also refund you 30% of the poster's value (excluding shipping), if the product description clearly states "hand signed" and you find it unsigned by hand, only with my printed signature.
Please always read the product description carefully and expect from it what it says there, no more and no less.
I hope I've made this as clear as possible. However, if after receiving the product you have any comments that aren't specifically listed here, please write to me and we always can discuss them.
If, after reading this you buy something, please remember that you are implicitly and obligatorily accepting these terms and conditions. If still you try to scam me by reporting your credit card company directly instead of through PayPal—because you know you'd lose the case if you do—you'll be added to a blacklist of sons of bi***es who will never be able to buy anything from my store again: NEVER AGAIN. Any orders from them will be INMEDIATELY canceled. Also, even though we probably live in different countries, the world is actually very small, so don't rule out me coming after you and kicking you in the a*s if I do end up finding you.
I'm a small, one-person business. I put in long hours for two reasons: Because I love my job and so my kids have everything they need. I'm not the fu***ng Amazon or Walmart, so please, don't bust my ba**s. If you have a complaint, we haven't been able to resolve it through discussion, and you decide to dispute the case, please be a real man or woman and dispute it directly with PayPal, not with your credit card company. If you're truly right, they'll let you know. Be a fair person, not a s*ck of d*ng.
For any questions or enquires please use the contact form or email me: drjuanpailustr(at)gmail(dot)com.
Thank you for your support.