By purchasing any product in this web store you are implicity accepting the following terms and conditions:
All the items are shipped in heavy duty postal tubes and carefully wrapped in protective double paper.
Shipping can take 1-2 days for Spain orders and 3-4 weeks for international orders.
I am not responsible for the malpractice of third parties (ex: bad handgling by shipment companies, airlines or transportation companies, natural circumstances like storms, heartquakes, etc or exceptional circumstances like plane crashes, vehicle accidents, outbreak of wars or revolutions / riots, coups d'état and various unusual circumstances) so no refund arises from any damage suffered by the product as a result of these kind of circumstances.
Please, notice that final printed product colors could be slightly different than product image / description ones.
To obtain a refund is mandatory to previosly return the products. I do not provide return shipping labels, buyer is responsible of the return shipping cost in every case.
For damages of less than 30% of the surface of the poster attributable to me as sender, such as bent or torn corners or edges, scratches, creases, tears, wetting or similar, a refund of 30% will be considered if the client wants to keep the poster and 100% if you decide to return it. Please refrain from causing this damage by yourself to request a refund, I take photos of the packaging and the interior of all shipments and I will be able to prove to Paypal that you are responsible. For damages attributable to me as sender of more than 30% of the surface of the poster, the refund will be 50% if you decide to keep the poster and 100% if you decide to return it. In any case, let me remind you that the cost of return shipping will ALWAYS be on your part.
In no case I am responsible for customs detentions and possible extra charges such as import VAT or similar.
For any questions or enquires please use the contact form or email me: drjuanpailustr(at)gmail(dot)com
Thank you for your support.